Question 1

What is the fastest you can print my order?

Accepted Answer

Same-day production is available on most products when your order is placed and proof is approved before our morning cutoff. Orders approved after the cutoff go into next-business-day production. Combined with overnight shipping, you can have prints in hand within 24 to 36 hours of placing your order.

Question 2

What is the cutoff time for same-day production?

Accepted Answer

The same-day production cutoff is 10:00 AM EST on business days. Your order must be placed, your file uploaded, and your proof approved before this time. After 10 AM, your order enters next-business-day production.

Question 3

Do all products qualify for same-day production?

Accepted Answer

Flyers, postcards, and business cards on standard paper stocks are eligible for same-day production. Products requiring specialty finishing like spot UV, die-cutting, or custom sizes may require an extra business day. Product pages show the available rush options for each configuration.

Question 4

Is there an extra charge for rush production?

Accepted Answer

Rush production fees vary by product and turnaround speed. Same-day production carries a rush surcharge. Next-day production is available at a lower premium. Standard 3 to 5 business day turnaround has no rush fee. Pricing is displayed at checkout when you select your turnaround speed.

Question 5

How do I avoid file-related delays on a rush order?

Accepted Answer

Submit your file as a high-resolution PDF in CMYK color mode with 0.125-inch bleed on all sides and all fonts embedded or outlined. A clean file passes prepress review in minutes. A file with issues requires corrections that eat into your timeline. Our File Guidelines page has the complete checklist.

Question 6

How fast is the proof review on rush orders?

Accepted Answer

Rush order proofs are generated within 15 to 30 minutes of file upload during business hours. You receive an email and dashboard notification. The faster you approve your proof, the sooner production begins — every hour of delay on proof approval is an hour off your delivery timeline.

Question 7

What file formats do you accept?

Accepted Answer

PDF is the preferred format and the fastest to process. We also accept AI, EPS, PSD, TIFF, and high-resolution JPG or PNG. PDFs export cleanly from every design tool and embed fonts automatically, which eliminates the most common cause of prepress delays.

Question 8

Can you design my print piece on a rush timeline?

Accepted Answer

We do not offer design services, but our free templates are pre-configured with correct dimensions, bleed, and safety margins. Download one, add your content, and export as PDF. Starting from a template is the fastest path from concept to print-ready file.

Question 9

What shipping options pair with rush production?

Accepted Answer

Overnight shipping delivers the next business day after production. 2-day shipping arrives within two business days after production. Ground shipping takes 3 to 5 business days. For the absolute fastest delivery, combine same-day production with overnight shipping.

Question 10

Do you guarantee delivery dates?

Accepted Answer

Yes. At checkout, you see a guaranteed delivery date based on your selected production speed and shipping method. If your order does not arrive by that date due to a failure on our end, we refund the rush production fee.

Question 11

Can I track my rush order in real time?

Accepted Answer

Yes. Every order includes real-time tracking from the moment production begins through carrier delivery. You can monitor production status, coating, cutting, packaging, and shipment all from your order dashboard.

Question 12

What products do you offer with rush production?

Accepted Answer

Flyers, postcards, business cards, brochures, and door hangers are all available with rush turnaround. Most products are available in same-day or next-day production. See individual product pages for specific rush options and cutoff times.

Question 13

What paper stocks are available for rush orders?

Accepted Answer

Standard paper stocks — 80lb gloss text, 100lb gloss text, 100lb matte text, and 14pt cover — are available for rush production at all turnaround speeds. Specialty papers may require an additional business day.

Question 14

Can I add UV coating or spot UV on a rush order?

Accepted Answer

Gloss and matte UV coating are available on rush orders with no additional production delay. Spot UV requires an extra business day due to the mask alignment and curing process. Factor this in when setting your deadline.

Question 15

How much more does rush printing cost?

Accepted Answer

Rush fees depend on the turnaround speed and product type. Same-day production typically adds 40 to 60 percent to the base price. Next-day adds 20 to 30 percent. Standard 3 to 5 day turnaround carries no rush fee. Volume discounts still apply at every speed tier.

Question 16

What happens if my order arrives late?

Accepted Answer

If we miss the guaranteed delivery date for any reason within our control, we refund the rush production fee. If the carrier misses the delivery window, we work with the carrier on your behalf and cover any re-shipping costs to get your order to you as fast as possible.

Question 17

Do you offer bulk pricing on rush orders?

Accepted Answer

Yes. Quantity discounts apply to rush orders the same way they apply to standard orders. Higher quantities lower your per-unit cost even with the rush surcharge. For recurring rush orders or large campaigns, request a custom quote for the best rate.

Frequently Asked Questions

Rush Turnaround Times

Files and Proofs

Shipping and Delivery

Products and Options

Pricing and Guarantees

Ready to Beat Your Deadline?